Don't hire any coach... yet

I haven’t said a lot on our post-Ricky coaching situation. To be honest, I feel like I’d be throwing out just another unqualified opinion. Is Neil Henry a good coach. JT? How do I really know whether one is better than the other, without talking with their former players, assistants, etc. Then I realised, that’s pretty much the problem. What follows is pretty much an essay - be warned it’s long even for my standards - but it comes after having a couple of lengthy chats today and really giving the subject some thought tonight.


I believe it would be a mistake for the board to appoint Neil Henry as head coach. Or Jason Taylor. Or indeed anyone.


The board has been afforded an opportunity to work from a near blank sheet of paper. With that comes the opportunity to totally re-think the structure of the club, which let’s face it, has been a complete debacle for the last four or five years.


Firstly, the club must make its appointments from the top down. That means, it has to get its CEO first. To appoint anyone into the club before you appoint a CEO, would be massively unfair to that person. In the end, the CEO is the person who needs to take responsibility for the overall performance of the club, and whoever takes over the CEO role needs to be consulted and agree with any hiring decisions that are made over the coming months.


However, once a CEO is appointed, the next step should be to appoint a head of football. Now you can call this position whatever you like. Football director; General Manager, Football Operations; whatever it may be, but I strongly believe that we must take this opportunity to introduce that role into our club.


At Parramatta, our most recent coaches have had unprecedented power. The former board removed the layer of management that has traditionally sat between the coach, and since then each coach has taken on progressively more power and responsibility. Daniel Anderson was our first coach for many years to report directly to Osborne, who as a former player and player manager, was at least a football operations-focused CEO. However, when Bob Bentley was appointed as Group CEO, Stephen Kearney was handed basically unfettered power as the club’s most senior football manager, really only working alongside Peter Nolan. And then of course we had Ricky, who hasn’t particularly worked alongside anyone and over-the-course of this year, has basically assumed responsibility for everything football-related. Again, with Ken Edwards, not having a football-related background, Stuart had basically complete freedom to hire, fire and run the Eels as he pleased.


I’ll be blunt when I say that is complete madness. An NRL Rugby League coach is a notoriously transient role. Coaches live and die by their results. If they fail - and at least four or five coaches in any season will be deemed failures - they must inevitably take the fall for team performance. Rugby League coach tenure is an oxymoron. Of course, no club knows this better than Parramatta - who have been through a coach at a rate or almost one per year over the past six or seven seasons.


In that situation when your coach is your kingpin on your football operations, a change in coach forces complete upheaval within your organisation. In this situation, an incoming coach is almost certainly going to jettison the existing coaching staff and bring in their own people. The way the club plays football will inevitably be re-invented all the way down through to the junior levels, with new defensive structures and footballing approaches. Basically, you start again from scratch and it necessitates complete re-building. A coach who is attracted to that level of power, you can almost be assured will have the type of ego, that will encourage them to take a scorched approach to the new club, and babies will get thrown out with the bathwater.


When you have a Director of Football, you treat is as a long-term position, with that person putting in the big picture ideas of what you want you want your football operations to look like. It should be the director of football who does most of the hiring - generally in consultation with the head coach - as well as working closely on areas like player recruitment, setting up your junior structures, and training approaches and facilities. You then hire your head coach into that system.


Firstly, this let’s your head coach focus on one thing. That is, football results and getting the best out of his players. Quite frankly, a coach who wants complete autonomy in regards to all footballing operations, should be avoided like the plague. That coach either has unrealistic expectations of what he can achieve or otherwise will stretch himself so thin that he won’t have the focus that you require to get football results. I don’t want my coach thinking about anything but winning the next week and what needs to be done to achieve that. I want a coach with laser-focus on winning, and who is not only happy to work under a Football Director but understands why it is one of the predominant trends in professional sport worldwide.


And if that coach doesn’t work out for whatever reason, you then simply swap them out and bring someone else into your system. You pick a coach who likes what you’re doing as a club but contributes to bettering that system. Not a coach who wants to burn the place to the ground and then re-build it in their image, as our last two coaches have done. In this situation, with a change of coach you don’t have to swap out half your squad to suit a new style, you don’t have to teach your up and coming juniors completely new systems and indeed if you’ve done your succession planning well, you should even have an assistant coach who is a ready candidate to step up.


It’s a model, that Penrith has largely put in place with Phil Gould, and which already shows sign of contributing to a pretty rapid turn-around in that club’s fortunes. It is a model that has already swept through the soccer world.


There are two ways to approach this position in our code. One is the Sydney Roosters model. They have a Group CEO who oversees both footballing and club operations, with Brian Canavan serving as Chief Operating Officer of Football. Canavan doesn’t have commercial responsibility, that’s handled by a Group Commercial Manager with responsibility across Football and Leagues Club. For Parramatta, that might mean hiring a very experience business executive as a Group CEO, putting in a specific Footballing Operations CEO/COO like Andrew Hill or Peter Parr and in that kind of structure you’re probably suited to an experienced coach like Neil Henry. Ironically, the model that the Roosters have turned to this year with such success is pretty much the model we had under Denis FItzgerald.


The second model suits a more commercially-focused CEO of the Rugby League, which allows for a more technical Director of Football. In this instance, you would look to a CEO with proven experience in running business operations and growing revenues, while you employ a football brain to drive the on-field operations. In this type of model you’d employ a Ron Gauchi-style of CEO with a former coach like Brian Smith or Tim Sheens setting up, and being responsible for your football operations. Both of these blokes have probably had their time as head coaches, but their tremendous football knowledge and experience would be well-served in this kind of role. I should point out, this doesn’t necessarily mean you have to have a young coach, but it does allow for that to be an option and probably further future proofs your operations against ongoing upheaval in the future.


In the position that our club is in, I strongly favour the latter. I think when you’re at the bottom of the pile you need to look to people with proven turn-around experience. Brian Smith obviously has that, and his affinity with Parramatta is an attractive option. Some might see it as going backwards, but we were certainly a much stronger club in the Smith era, and indeed our club was viewed as being the benchmark for professionalism, facilities, junior structures, etc. Whether Smithy could come into that role and not be overbearing or seek to exert too much control over his head coach, is the big question in that respect. I also favour a commercial CEO who can help the club keep pace with the rapidly changing, and increasingly digitial business environment.


Decisions have to be made now, with the goal of immediate improvement. This club can’t afford to sit in the cellar re-building anymore. However, the people who come in need to be strong and definitive, and put in place a stable platform that facilitates healing, improvement and progression. We want people who can come in and take what we have, fix what is broken and year-in, year-out keep taking us forward. We should strive to be better next year, and then better still the year after-that and so on.


Unfortunately, what is happening at our club right now, is a tonne of unreasonable pressure from parties with vested interests in our club not moving forward, that I fear could cause decisions to be made without the right longer-term objectives in mind, or that are hurried out of perceived pressure to resolve the issues.


As such, I urge the board to not even think about a coach, at this point. Send the boys off on their off-season break. Work out the club’s ongoing structure first. You might consider forming a subcommittee or get external advice on what makes sense in that respect. Then appoint your CEO. Then recruit your head of football and let those two people select their head coach and present it to the board for approval. We’re largely in the mess we’re in right now, because board members with no experience in running a football club have taken big bets, largely uninformed, on coaches and then handed them the keys to the city. Our current board does at least have football experience on it, but someone who has recently been in the game at NRL level like a Brian Smith, is going to have far more insight into what is going to work for Parramatta. And given that Ken Edwards, Ricky and his coach staff were all so well compensated, there would certainly be budget for the extra layer of management at the football level.


All of our upheaval, gives us the opportunity to quickly and painlessly move from having the game’s worst Rugby League organisational structure to moving to one that is ahead of the curve and in keeping with worldwide professional sporting trends. On the other hand, simply swapping deckchairs on a sinking ship, is going to have limited, if any impact, on our ability to reverse recent fortunes.


Cheers to Muttman, who was one of the people I had a long chat too today, and who as usual have a lot of great thoughts on this, and who certainly influenced much of this point of view.

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  • Good ideas here Phil, and really we should have had these ideas in the pipeline, it shouldnt take a loss of the ceo and coach to spark an overhaul of the structure, and we need people on the board with the vision to implement such things.

    In a way your ideas and blog above get me depressed, its drives home how far behind the 8 ball we are, and im trying to think back to the last time i heard or read something like youve written above, from our board or Ceo.

    One day i hope people will realise we need people with vision in the club, vision for the club not for themselves. 

  • At last some logic, reason and thoughtfulness. This blog is like an oasis in the desert. Thanks Phil, Mutman et al.

  • Well said. It's pretty obvious we need a strong chain of command with individuals who have clear and rigid roles. I do have a question, however. Where does the PDRL club fit in? Roy Spagnolo is the chairman, therefore should he be involved in football related matters excluding the NRL team or should it all be left up to the Football director? How can this person (Brian Smith in your case) focus on junior development and pathways without involving the PDRL? Additionally, if you genuinely fear that the board will continue this game of musical chairs then I implore you to do whatever you can to force the board to realise that a totally revamped structure is only way to move forward. It certainly seems that our future success hinges on the board's very next move.

    • The Football Club board is largely an empty vessel. The junior pathways are all driven down from the NRL operation, which fall under the Leagues Club jurisdiction. As I've said a thousand times, that structure is in even more dire need of reform than the football operations. People think there are two boards, but you actually have four - the Junior League board, the district club board, the NRL board and the Leagues Club board (the latter being sat on by the same people). Anyway, reform of that is an even larger discussion point and it's one that I hope this board addresses before the end of its term.

  • Hmmm good thoughts gents. I like the blank canvas annology. Unfortunately I must have a dissenting stance. I truly believe with all the instability that has occurred at the eels in the last few years we need to put some rock solid bricks in the base of the building and do it ASAP. Firstly we need to get out of the media. We need to stop being a byline for instability and change. I truly believe that we need to appoint these crucial people yesterday. Every day we have no CEO or head coach our brand suffers. There are a number of good candidates out there who ate basically interchangeable . JT or NH is there really that much of a difference in the long run ? Andrew Hill or Peter Parr.... Are we going to get so much more from one or the other ? We should appoint these people now and send out the word that the eels are stable and open for business ! I saw a media report the other day that said that the eels power brokers were in no hurry to meet and we happy to let take things slow. I believe this is entirely the wrong approach. We need rock solid confidence in the brand now not in 2 months time!!! Anyway , that's my thoughts.
    • Good input Fathead. I agree with perhaps getting a CEO in place first, but don't necessarily think this is a 'must do' step before settling on a Coach. What I do agree with is Fathead's stance of getting all of these things worked out sooner rather than later. The club looks like a rabble. Positions need to be filled soon and get the building blocks and future direction of the club developing.

      A lot of mention and leaning towards Brian Smith in 1EE's Blog. I don't really support BS returning. WE may as well just bring back Fitzy and Doc and Michael J Fox and go 100% back to the future!? I certainly don't see BS working in an overarching position like Director - he would eventually wrestle too much control from a Coach and it would all end ion tears. In fact I don't really like the idea of going back to any past Coach - let's move on properly with a fresh start with someone who has zero baggage with our club??

      I still think Tim Sheens might be the best way to go. Experienced, hard-nosed and has real premiership-winning experience. We need this level of experience - not a younger coach right now - unless the club is literally going to give the younger coach 5 years in the job to grow and build.

      I don't just want overnight success, I want a Coach with a strong football-coaching background who can come in and engage the players and get some meaningful results.

    • Mate, as always respect your opinion enormously, but I view what you're saying as trying to kill a spider with a nuclear bomb. Our current predicament isn't actually an organisation problem. We have a guy as our current interim CEO, who quite frankly, I think could continue in the job full-time and we're about to enter a period where your head coach would be off doing planning work anyway. So there's nothing pressing.

      Our problem is poor communications and the inability to respond effectively to the politicial campaigning that is being wrought to de-stablise the board. That's the immediate issue that needs addressing and being fixed.

      These next two appointments, or at least the strategy behind them, should carry the club forward in the next decade. You don't rush that because you're getting some bad press.

    • It's all about perception isn't it phil ? I reckon the best appointment we could make would be a savvy media expert. You have to be able to sell your product. Our product stinks at the moment , lets get key people in and sell them to the masses as people who are there for the long term , no matter what , rain or shine. That's why I'm in favour of 5 year appointments for CEO and coach. Yes I know people wince about such a long term appointment but I believe the single worst factor in our demise is the chopping and changing of our key personnel. In fact whenever the eels brand name comes up, the response is usually ' oh they've had 6 coaches and 3 CEOs in 4 years' not how bad we have gone in performance. In short we need the very best spin doctor in the business !
  • Hi Phil,  Thank you for your thoughtful and thought provoking piece.  You have given me so much more information about the workings of a modern day sporting organisation.  I think most of the hysteria on this site in the past week shows that a great many people have no idea, 1. of the layers of problems with the club and 2. the order in which they should be fixed.

    My question to you is, do you think that the current board have the where with all to know that your plan is the way to go?  I don't mean to be disparaging towards them and Steve Sharp seems to be a very well meaning man with a Blue and Gold heart.  Can he show the strength of will to direct his board to be strong and methodical and resist the urge to go for another 'quick fix', 

    I hope that all on this site take the time to read your thoughts and maybe step back and stop feeding the frenzy that could force another mistake. 

  • Phil have you forwarded you suggestions to the club in anyway?I reckon Tim Sheens would make a great football operations manager. 

    I'm not sure if I agree about the coach coming in last though. Main reason anxiety building amongst fans and players getting cold feet wondering might boil over.

    Perhaps if we were able to find a coach, obviously making sure he was fully aware of the structure being put in place over the coming weeks and months and the coach was happy with this.

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