Telstra NRL Live App

Anyone had trouble with the Telstra NRL live app in the sense of it not accepting you for the ‘free’ yearly subscription IF your already a Telstra customer. I’ve tried to access the app as I’m a Telstra customer but it keeps making all these stupid excuses BUT as soon as I offer to subscribe for the $3.99 per week subscription I’m in like Flynn! Now does this sound like something Telstra would do?

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  • When you redeem your free subscription you must make sure your device is not connect to wifi otherwise it won’t know your a Telstra customer.. other than that u will have to contact Telstra
    • Thanks Luke :)

  • Yes, but I don’t think it’s so much a problem with the subscription as much as it is with the actual App. When I go to my subscription (Wifi or not) it is says active until my expiry date.
    • It seems the whole Telstra live app has too many flaws. Every year there always appears to be some technical issue.

    • I’ve cancelled my subscription (I’m a telstra customer unfortunately) numerous times within the app and it still says that I am subscribed
  • Yep, that’s happened to me as well and they keep charging you for it. It’s really very pathetic for a multi million dollar company to not get their technical issues up to scratch.

  • Mine worked great

    • Which device do you use yours on Mudskip?

    • I used a iPad on Saturday
      It’s brand-new,maybe that’s why, I know they slow down with age
      It was in Wi-Fi We are not nbn
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