Membership pack arrival

I just got off the phone with memberships because my membership pack arrived but they sent me a junior pack by mistake, apparently there was a big screw up in packing and it's happened to alot of people, but was told to expect an email soon detailing what happned and expect the right package in the next 10 working days

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  • so if my turns up today as a junior pack i should ring them? or are they sending email out to everyone?

    • He told me everyone should get one, he didn't want any of my details he just said they were onto it
  • Do you have to send the junior pack back to them?

    • I hope i can keep it lol my son will love the cape, but there were no details that he really give me other than to wait for an email
  • Pirtek Parramatta Eels - The most professionally run sporting club in history

  • just got home and the idiots have sent me a junior pack as well. Yes i know they are going to fix it but how much is it going to cost the club? returned postage plus postage of correct pack. The summary page has it listed as a junior pack with a blue blood card. So it's a big stuff up.

    • So they are asking for them back?
  • Hahahaha, epic fail...

  • i haven't called them yet i got home after 5pm so figured i'll call tomorrow or send them a email.

    Have tweeted Ken Edwards about it.

  • Someone on the BGA facebook page said

    "I had the same thing happen to me yesterday jnr instead of snr. I called memberships they told me the same thing they would send out an email and new pack in the next couple of weeks and as an added bonus could keep the junior pack for free."

    AWESOME!

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