Membership

Attempted to contact the club 3 times this week, auto put thru and on hold for 15 minutes, gave upSent an email with simple question, still waiting got a response. Has the axe been taken to this area too. Should be a place that shud be properly staffedHas been little info or details since the end of our seasonQuestion was to get extra seats, strange that silence reigns

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  • Poor - and it's not like we will be light on for seats next year either - we should have about 50,000 spare!

  • Should say "still waiting for a response"
    • Derek you need to put 'attention Larissa' or ask for her when you call, she came on here and stated to do that if you are having troubles getting through, the membership dept has always been useless, sounds like nothings changed.

  • The Axe has been all over i went into the office once a week for work. in a 3 week period the amout of empty desks was incredible
  • This is shocking, the sharks, panthers and the Titans all have 2017 memberships available, GWS on sale on Monday. Anyone agree that it may have something to do with trying to accomodate ticketed members at ANZ?
  • Why complain when memberships for 2017 aren't available yet?

    Look at http://www.parraeels.com.au/membership/register2017.html

    I am sure when they open later this month you will be able to sort something out.

    I personally have never had an issue with my membership and had my enquiries answered promptly

    maybe they are on annual leave before the selling starts

    or maybe you wanted to be the first to start the annual lets whinge about membership thread

  • It's worth noting that our membership release for 2017 is going to take longer than most other clubs this year, given the move to ANZ has brought about additional logistics for the club to consider, as well as trying to keep people in similar positions to the seats they were in at Pirtek. 

    That's all close to being sorted and it shouldn't be too much longer before 2017 memberships are made available to order or to renew. 

  • Thanks Parathru, wasn't strictly a whinge as you so delicately put it.

    I was asked by my daughter and grandson to not miss getting them seats, so thought I would ring and get an idea when the request could be submitted. The fact that there was not even a recorded message and no one came to the phone is just not good business sense. I politely left an email message, sometimes it is sensible to have these things in order, and still no response

    You don't know me and I am not someone to make a whingefest, was wondering if anyone knew what situation the membership staff was currently in, you comments were not useful :)
  • Having to move everyone's seats over to ANZ + accomodating new members with the extra seating we now have at our disposal at ANZ will be tricky for them to do. I'd rather they take a bit longer to sort it out properly rather than rush it. I'm pretty interested to see what they offer in terms of seating for renewing members, whether there's a chance to upgrade to Level 4, the costs etc. 

  • All understandable, my point up is why aren't they doing the simple business imperative of answering questions and calls

    Is the area adequately staffed, or has the axe fallen too heavily there?
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